Privacy Policy

Edudigital HR by Edudigital AI, Inc.

Last updated: January 2025

Introduction

At Edudigital AI, Inc. ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Edudigital HR platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

Contact information (name, email address, phone number, institutional address)
Institutional information (school name, role, department, student enrollment numbers)
Account credentials and authentication information
Communications with our support team
Pilot program applications and related documentation

Educational Data

When using our SIS platform, we may process:

Student records and academic information
Course catalogs and curriculum data
Financial aid and billing information
Assessment and grading data
Attendance and enrollment records

Technical Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, features used)
Log files and system performance data
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our SIS platform and services
Process pilot program applications and communications
Respond to your inquiries and provide customer support
Send important updates about our services and platform changes
Analyze usage patterns to enhance user experience
Ensure platform security and prevent fraud
Comply with legal obligations and regulatory requirements
Facilitate integration with third-party educational tools (with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting, data analytics, and customer support services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of our users.

Educational Partners

With your explicit consent, we may share certain information with authorized educational technology partners to facilitate integrations and enhance your educational experience.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

End-to-end encryption for data transmission and storage
Multi-factor authentication and access controls
Regular security audits and vulnerability assessments
Secure cloud infrastructure with backup and disaster recovery
Employee training on data privacy and security best practices
Compliance with industry-standard security frameworks

FERPA Compliance

Edudigital HR is designed to comply with the Family Educational Rights and Privacy Act (FERPA) and other applicable educational privacy laws. We understand the importance of protecting student educational records and maintain strict controls over access to and use of such information.

Educational institutions maintain control over student data at all times, and we act only as a service provider processing data on behalf of the institution in accordance with written agreements.

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

Account information: Retained while your account is active and for 7 years after closure
Educational records: Retained according to institutional policies and legal requirements
Technical logs: Retained for up to 2 years for security and performance analysis
Marketing communications: Until you unsubscribe or request deletion

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal information we hold
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Portability: Request transfer of your data to another service provider
Opt-out: Unsubscribe from marketing communications at any time
Restrict processing: Request limitation of how we process your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Children's Privacy

Our services are designed for educational institutions and are not directed to children under 13. When processing student data through institutional accounts, we comply with applicable children's privacy laws including COPPA. Educational institutions are responsible for obtaining necessary parental consent where required.

International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer. We implement appropriate safeguards to ensure your information receives adequate protection.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Edudigital AI, Inc.

privacy@edudigitalai.com

+1 (833)-749-3444

Data Protection Officer: privacy@edudigitalai.com